Privacy Policy

Privacy Policy – Life After DV

Life After DV is operated by Julie York (ABN: 29 324 055 375) (“we”, “us”, “our”).

This Privacy Policy explains how we collect, use and protect your personal information when you engage with Life After DV, including our programs, website, emails, social media and community spaces.

By engaging with Life After DV, you agree to this Privacy Policy.

1. Your Privacy Matters

We respect your privacy and handle your personal information in line with the Australian Privacy Principles.

We only collect what we need, keep it secure, and use it in a way that supports your experience with us.

2. What We Collect

Personal Information

This may include:

• Name

• Email address

• Phone number (if provided)

• Payment details (processed securely via third-party providers like Stripe)

• Any information you choose to share with us (e.g. in forms, emails, or sessions)

Sensitive Information

Due to the nature of this work, you may choose to share personal experiences. You are never required to share anything you’re not comfortable with.

If you do share sensitive information, you consent to us holding that information for the purpose of supporting your participation.

3. How We Collect Information

We collect information in a few simple ways:

Directly from you

When you:

• Book a call

• Join a program

• Subscribe to emails

• Contact us

Automatically

Through tools like cookies and analytics (e.g. website visits, email opens), which help us improve our content and user experience.

From third parties

For example:

• Payment processors (e.g. Stripe)

• Email platforms (e.g. MailerLite)

4. How We Use Your Information

We use your information to:

• Deliver programs and services

• Communicate with you (e.g. emails, session details, updates)

• Process payments

• Provide support

• Improve our content and offerings

We do not sell your personal information.

5. Email & Marketing

If you sign up for a program or free resource, we may contact you about:

• Your program or booking

• Relevant resources or support

You can unsubscribe from non-essential emails at any time.

We do not add you to general marketing lists without your consent.

6. Payments & Third Parties

Payments are processed securely through trusted third-party providers (e.g. Stripe). We do not store your full payment details.

These providers have their own privacy policies, which apply to how they handle your data.

7. Confidentiality in Group Spaces

If you participate in group programs or communities:

• What you share is your choice

• You are responsible for maintaining the privacy of others

• We encourage a respectful, confidential environment

While we take care to create a safe space, we cannot guarantee how other participants handle information shared.

8. Storage & Security

We take reasonable steps to protect your information, including:

• Secure platforms and systems

• Password-protected access

• Trusted third-party providers

We keep your information only as long as necessary to provide services or meet legal requirements.

9. Your Rights

You can:

• Request access to your personal information

• Ask for corrections

• Request deletion (where possible)

• Unsubscribe from communications

To do this, contact: julie@lifeafterdv.com

10. Cookies & Analytics

We may use cookies or similar tools to understand how people use our website and content.

You can adjust your browser settings to manage or disable cookies if you prefer.

11. Third-Party Links

Sometimes we may share links to other websites.

Once you leave our platform, their privacy policies apply, not ours.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available via our website or on request.

13. Contact

If you have any questions about this policy or your information, you can contact: julie@lifeafterdv.com